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General FAQs
International Highlight is a beauty and lifestyle brand dedicated to self-expression, creativity, and individuality. We offer a variety of beauty products, fashion items, and styling services to help you #ExperienceYourself.
A: We are based in Boston, MA, but we operate online, allowing us to serve customers worldwide.
Orders & Shipping
A: Yes! We ship worldwide. Shipping costs and delivery times vary by location. Check our Shipping Policy for more details.
A: Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to check your package’s status in real-time.
A: If your order is delayed beyond the estimated timeframe, contact us at connect@ihey.world . If your package is lost, we’ll work with the carrier to resolve the issue as quickly as possible
A: Yes! We offer returns and exchanges within 14 days of receiving your order. Items must be unused and in original packaging. Check our Return Policy for full details.
Services & Appointments
A: Our on-demand beauty services allow you to book a hair, makeup, or wardrobe consultant in your area. Simply browse available professionals and schedule an appointment through our platform.
A: Yes! You can select a stylist based on their expertise, portfolio, and availability.
A: We allow cancellations or reschedules within 8 hours before the appointment. Fees may apply for last-minute changes.
Subscription & Membership
A: Sign up for our newsletter to receive exclusive offers, early access to product launches, and style inspiration. Just enter your email on our Subscription Page.
A: We’re working on an exclusive membership program! Stay tuned for more details and special perks.
Contact & Support
A: You can reach us at connect@ihey.world or through our Contact Us page. We aim to respond within 2 business hours.
A: Currently, we operate as an online brand, but we are exploring future retail opportunities. Follow us for updates!